If you experience any problems with your order please contact us by using the contact form.
Due to the nature of our products we can only take back unopened, untampered product in its original condition with proof of purchase and within 15 days of the sale date for a full refund or exchange. You may return your item within 15 days of your purchase. useCBD llc only accepts items for return that have been un opened. Do to the nature of our products we will not accept any items for return that have been used or opened. An RMA is not required. The buyer is responsible for the return shipping. If for any reason your item is not accepted for return (used or opened items) the buyer will be responsible for the return shipping back to buyer. Please include a copy of your invoice and contact us with the item tracking number so we are aware of the items being returned. If you are interested in exchanging your item please let us know when contacting us. We appreciate your business and value the relationships we build with our customers and work hard for your satisfaction. Thank you for your understanding and cooperation.